Onboarding, end of life and everything in between
What you do after a lead turns into a customer is crucial. Writing it off as a “conversion” and calling it a day can be damaging to your business.
What you do after a lead turns into a customer is crucial. Writing it off as a “conversion” and calling it a day can be damaging to your business.
VUI is new territory for both developers and designers. Developers are ramping up their skills to make machines take inputs and make sense of them better, while designers work on making the interaction less mechanic
The Jobs to Be Done (JTBD) Framework is a powerful tool to understand customer context and innovate for success. In a market place full of distracted, unpredictable humans innovating takes more than knowing your customer demographics, you need to get into their heads and be prepared for the use of your product within the context of your customers’ lives.
There are a lot of things that feed into the quality of your work life. As social creatures, the culture of our surroundings is one of the most important one.