Leadership,UX & Design Andreas Conradi

Consultant skill 3: Inspire divergent thinking by asking

Most management consultants hone their skills in deductive, convergent thinking. Considering pros and cons and making informed decisions. Design consultants bring another skill to the table. Divergent thinking aims to create better options in the first place, before narrowing down and making decisions in the convergent phase. It requires an empathetic, generative, and optimistic approach.

Leadership,UX & Design Andreas Conradi

Consultant skill 2: A more intentional inquiry

When a problem is initially stated, everyone assumes they understand it in the same way. That might be false because we tend to unconsciously fill the gaps with our own projections, and colour in the words with our own point of view. My aim for this article is to show how we can be more effective and intentional with our questions.

UX & Design Steve Cottle

Ux London 2017 - Day 3, Design

I take you through some of the highlights of UX London 2017. A three day conference in South East London which offered talks and workshops from industry experts, Day 3 was Design day.

UX & Design Steve Cottle

Ux London 2017 - Day 2, Service

I take you through some of the highlights of UX London 2017. A three day conference in South East London which offered talks and workshops from industry experts, Day 2 was Service day.

UX & Design Steve Cottle

Ux London 2017 - Day 1, Product

I take you through some of the highlights of UX London 2017. A three day conference in South East London which offered talks and workshops from industry experts, Day 1 was Product day.

UX & Design Clementine Brown

Circular is the new straight

We've seen a massive increase in the number of disruptive technologies emerging over the past few years. New tools, new tech and a new workforce have all fuelled this - we're no longer designing for a single, lonely user, but for an array of globally interconnected people. 

As this scale changes, so must our design.

UX & Design Sasha Ward

Hats off to you developers

This time 3 months ago (give or take) I didn't have much of an understanding of how to code. I’d been working with digital products for two years by then but my background in product/industrial design meant that I had been focussed on creating models with my hands, using physical materials to visualise and prototype my designs rather than delving into software and programming. 

UX & Design Sinem Erdemli

Designing a talkative hockey puck

VUI is new territory for both developers and designers. Developers are ramping up their skills to make machines take inputs and make sense of them better, while designers work on making the interaction less mechanic

UX & Design Clementine Brown

From Stick Man to Star Man – a sketching guide for Design Thinking

As sketching is often seen as an extension of writing and speaking, of course there is going to be some anxiety if you believe you are unfamiliar with, or unpracticed in, the language you are being asked to use. One solution to overcome this is to offer a simple and unified language in which to sketch: Sketch Thinking.

UX & Design Andreas Conradi

Mapping, questioning and validating assumptions at project kick-off

Red Badger is prototyping a series of play cards to help solve sticky challenges with inspiration from Lean, Agile and Coaching. Our research has shown that the toughest challenges for design consultants may not be in design or tech. In the following articles we are going to share our latest thinking with you. 

UX & Design,Process Sari Griffiths

Cross-functional teams without UXD

You can’t really call it a cross-functional team if there isn’t UX and Design in it to deliver your product. But we see so many times we get a request to take out UXD from our team structure. Sound reasonable to you? Let me explain why they are not.

UX & Design Sinem Erdemli

Putting context in user stories with Jobs to Be Done

The Jobs to Be Done (JTBD) Framework is a powerful tool to understand customer context and innovate for success. In a market place full of distracted, unpredictable humans innovating takes more than knowing your customer demographics, you need to get into their heads and be prepared for the use of your product within the context of your customers’ lives.