Client management, user experience research methods and activities.
Achievements at Red Badger
I've only just started, but I'm looking forward to having lots of things to write about here.
The thing that changed me
Reading 'Interviewing Users: How to Uncover Compelling Insights' by Steve Portigal because it changed the way I listen to people and ask questions. It made me realise that when it comes to gaining insights and working well as a team, it's not just what you say, it's the way that you say it.
See EveryoneSee Delivery team