Bridging Digital Vision and Retail Reality.

Explore Red Badger's partnership with Sitoo, the cloud-native, mobile POS and Unified Commerce Platform bringing digital agility into bricks-and-mortar environments. 

 

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Customers expect personalised experiences, flexible options and frictionless convenience from their favourite brands. Our partnership with Sitoo helps to deliver all three to the retailers and brands we work with."

The Future of Unified Commerce

Powering best-in-class CX in stores and online

Sitoo is the world-leading, cloud-native Unified Commerce Platform anchored by a high-performance Point of Sale (POS). Born in Sweden and engineered for the global stage, Sitoo was built from the ground up on AWS to dismantle the legacy barriers that have long separated physical stores from digital channels.

By providing a single source of truth for inventory, customers, and orders across more than 40 countries, Sitoo enables "flowful" shopping journeys where customers can buy, fulfill, and return anything, anywhere.

Capabilities for the Modern Age

Sitoo's core capabilities

  • Real-Time Unified Inventory: Provides a single, live view of stock across all stores, warehouses, and digital channels, eliminating overselling and enabling accurate local availability checks.

  • Mobile-First Point of Service (mPOS): A native iOS and Android application that untethers staff from the cash desk, allowing them to provide personalized service, check stock, and process payments anywhere on the shop floor.

  • MACH-Certified Architecture: Built on Microservices, API-first, Cloud-native, and Headless principles, ensuring the platform is highly flexible, easy to integrate with existing ERPs/CRMs, and free from legacy "monolith" constraints.

  • Resilient Offline Mode: Features local data synchronization that allows stores to continue selling, processing payments (up to bank thresholds), and managing inventory even if the internet connection is lost.

  • Cross-Channel Fulfillment: Natively supports complex "omniflows" such as Buy Online Pick Up In-Store (BOPIS), Ship-from-Store, and Endless Aisle (ordering out-of-stock items in-store for home delivery).

  • Global Scalability: Pre-configured to support over 40 countries with built-in compliance for local tax laws, multiple languages, and diverse currency requirements.

  • Rapid Self-Activation: Designed for high-speed deployment with activation codes that make new terminals live instantly, significantly reducing the Total Cost of Ownership (TCO) compared to traditional POS rollouts.

  • Advanced Clienteling: Gives store associates instant access to global customer profiles and purchase history, enabling more sophisticated and personalized in-person interactions.

  • Open Ecosystem Integrations: Seamlessly connects with primary payment providers like Adyen and FreedomPay, as well as major e-commerce platforms like Salesforce Commerce Cloud.

Continue reading...

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